Product Support

Hours of Operation
Available from: 6:00 AM - 6:00 PM (PDT)
Phone: 800-685-2999
Email: mm.service@respironics.com


Service

Service Mission
Our service mission is to deliver excellence in service and support to customers. We do this by providing timely repair to an upset condition continuously and effectively, through superior workmanship.

Service Offerings
Our service team provides quality repair services associated with your product under the following terms as purchased:

  • Warranty repair
  • Non-warranty repair
  • Service warranty repair
  • Calibration and testing (including calibration certificates)
  • On-site technical and service support for training and system setup
  • Other special service requests

In addition, please work with your sales associate to create a tailored service offering to your unique situation that may be outside of the options listed above.


Product Support and Service Requests

Click here to access our Information Request form to initiate the Product Support Process for an event you have encountered.

If you require a Return Authorization (R/A) number or Service Request number, click here.


Warranty Policies

Click here for product warranty information. For Actiwatch 2 and Actiwatch Spectrum product warranty information, please click here.

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